360 Media Direct

Support

Self-service help, answered straight.

Already using ClicknRead? These are the questions that come up once you're set up - not the ones that come up before you sign on.

  • Open the link your publisher, advertiser, or venue partner sent you - it opens the same way any web page does, no login or app required.

  • Refresh the page first - most loading issues clear on a reload. If it persists, contact us below with the page URL and we'll look into it.

  • Changes to a live edition or ad unit go through your ClicknRead account contact, not a self-service editor today - reach out below and we'll get it scheduled.

  • Reach out below and we'll route you to the right contact - billing questions go through your account team, not a generic inbox.

  • Contact us below with which publication or list you want removed from, and we'll process it directly.

Still stuck? Contact us